How do you fill out a CN22/CN23 customs declaration?

CN22

Remember: You must fill out a CN22 customs declaration if you are shipping a package that weighs less than two kilograms and has a value of less than €425 (~5000 NOK). Here’s a step-by-step guide to the CN22 form:

Step 1:

Place a cross or tick-mark to indicate the contents of the parcel. You may select ‘Returned Goods’ if you are returning products to us. You can only choose one option per parcel.

Step 2:

Specify what’s inside the parcel. If you are shipping return items, you must provide a detailed description of the contents. Always write the description in English or in the language of the destination country. The more clearly you describe the contents, the better your chances that the parcel will pass smoothly through customs. Always specify the product/product group:

• What type of product is it?
• What is the quantity?
• How much does it weigh?
• What is the retail value in euros (excluding VAT)?

You can find these information on the invoice.

Step 3:

Provide the international commodity code and the product’s country of origin. State the country in which the merchandise was produced or assembled and include the Harmonised System (HS) code for your product(s). You can find this informations on the invoice.

The HS or commodity code is a multi-digit code used by customs authorities around the world to categorize products. It contains ten digits, of which the first six are internationally standardized. So, always include at least a six-digit code and, if possible, also define the subcategory of your product. Depending on the country, different subcategories may be subject to different tax rates.

However, this is usually not the case, and the six-digit HS code is generally all you need to include. For more information, refer to the website of your national customs authority or visit www.tariffnumber.com or www.foreign-trade.com for a list of the HS codes.

Step 4:

Write the date of the shipment and sign the form. By signing the form, you declare that the document has been filled out correctly and that the parcel does not contain any banned or dangerous items. If the form is not signed, the shipment may be delayed or returned.

CN23

Remember: Use the CN23 customs form for packages weighing more than 2 kilograms and/or valued at more than €425 (~5000 NOK) . Here’s a step-by-step guide to the CN23 form:

Step 1:

Fill in the address information of the sender and receiver. To increase your chances of successful delivery, be sure to provide all the address details you know. Also include the telephone number of Bergzeit (+49 (0)8024-902290), because, in some cases, it may be necessary to call us.

Step 2:

Indicate whether you want to have the parcel returned to you (or not) if it cannot be delivered. In some cases, it may not be possible to successfully deliver the parcel. Perhaps the information on the shipping label was incorrect, or the customs documentation was inaccurate or incomplete.

In instances like these, a return shipping fee may be charged. By stating on the customs form that you do not want to have the package returned, you avoid having to pay unexpected return shipping costs. Of course, you also forfeit ownership of the parcel.

Step 3:

Specify what’s inside the parcel. Choose 'return shipping' if you send us a return. Also fill out the light blue shaded sections. Always describe the contents of the parcel as precisely as possible.

Step 4:

Provide the product’s commodity code and country of origin. State the country in which the merchandise was produced or assembled and include the Harmonised System (HS) code for your product(s). The same rules apply here as for the CN22 form. You can find these informations on the invoice.

The HS or commodity code is a multi-digit code used by customs authorities around the world to categorize products. It contains ten digits, of which the first six are internationally standardized. So, always include at least a six-digit code and, if possible, also define the subcategory of your product. Depending on the country, different subcategories may be subject to different tax rates.

However, this is usually not the case, and the six-digit HS code is generally all you need to include. For more information, refer to the website of your national customs authority or visit www.tariffnumber.com or www.foreign-trade.com for a list of the HS codes.

Step 5:

Comments or special notice: In some cases, products may be subject to quarantine, health/sanitation restrictions or other import regulations. It is important that you state this on the customs declaration. This applies to items such as food, medicine or living organisms.

Step 6:

Always remember to write the date and sign the form. Without the date and signature, the customs form is not legally valid and there is a chance that the parcel will not be delivered. Sign the form to declare that the document has been filled out correctly and that the parcel does not contain any banned or dangerous items.

TIP: Don’t forget to always keep copies of all documentation for yourself. If there’s an error in the handling of your shipment, you may be overcharged by customs authorities. In cases like that, you can still submit a modified invoice to customs as long as you have your documentation on hand.